1. Before you delete
Opening a review page does not delete data. Deletion requires a connection, recent sign-in verification and typing an explicit confirmation. Export applications as CSV, back up records as JSON and save original attachments separately first.
2. Delete Loci data only
This removes Loci applications, interviews, tasks, personal profile, documents, images and sync history. Your shared Yumi sign-in remains active. Other apps’ records and files are unchanged.
In Loci: Profile → Privacy & deletion → Delete Loci data only.
3. Delete the shared Yumi account
This also removes your shared Yumi sign-in and identity profile. Other apps retain their business records, files and independent account data, and their entitlement/subscription records are preserved. You may lose access through Yumi. Registering again with the same email does not guarantee access to old data.
Before confirming, open each app to export or manage its information. The review page provides launch links for Memori, Mugi, Temi and Yumi. Saki keeps route data on-device and does not use a Yumi account. App Store subscriptions are managed separately through Apple.
4. What happens after confirmation
Cleanup can continue after you close the browser. The same status page shows completion; an upload already in progress may delay cleanup for several minutes. If a network response is lost, return to that page before starting another request. If processing is still unresolved after 24 hours, contact support with the request reference, without sending credentials.
A compatible Loci app clears affected local records, queued changes, files and drafts when it reconnects and receives the deletion result. A minimal deletion marker prevents old device queues from restoring the deleted workspace. Loci-only deletion allows you to explicitly reconnect a fresh, empty workspace.
5. Copies and limited retention
Offline devices, old versions and exported or shared copies cannot be erased remotely. Remove those copies separately. Request status receipts are retained for 30 days before scheduled expiry. Deleted cloud attachments may remain in restricted soft-delete storage for up to seven days. Minimal account/generation markers prevent old writes from restoring data; limited operational or legally required records follow the privacy policy.